Operations Manager
Full Time • Duryea
Benefits:
- Bonus based on performance
- Company car
- Competitive salary
- Flexible schedule
- Paid time off
- Training & development
Job Title: Operations Manager – Home Improvement Company
Location: Scranton/Wilkes Barre
Location: Scranton/Wilkes Barre
Company Overview:
At Window World, we specialize in delivering high-quality home improvement solutions that transform houses into dream homes. From remodeling and renovations to exterior upgrades and specialty projects, our reputation is built on craftsmanship, reliability, and customer satisfaction. We’re looking for a driven and experienced Operations Manager to oversee day-to-day operations and help scale our growing business.
Position Overview:
The Operations Manager will be responsible for managing projects, crews, and resources to ensure jobs are completed on time, within budget, and to company quality standards. This person will work closely with ownership, sales, and field teams to streamline processes, maintain excellent customer service, and drive operational efficiency.
Key Responsibilities:
• Oversee daily field operations, project schedules, and workforce management
• Manage subcontractors and in-house crews, ensuring work meets quality and safety standards
• Coordinate materials, equipment, and logistics for multiple ongoing projects; inspect & measure select sold jobs
• Develop and implement systems to improve efficiency, reduce waste, and optimize profitability
• Work with sales and estimating teams to transition projects from signed contract to production
• Monitor budgets, job costs, and profitability, providing regular reports to ownership
• Maintain strong relationships with customers, vendors, and employees
• Recruit, train, and lead field staff while promoting a culture of accountability and teamwork
• Ensure compliance with building codes, safety regulations, and company policies
Qualifications:
• 5+years of operations management experience in construction, remodeling, or home improvement industry
• Strong leadership and team management skills
• Proven ability to manage multiple projects simultaneously
• Excellent communication, problem-solving, and organizational skills
• Proficiency in project management software and Microsoft Office (experience with CRM software is a plus)
• Knowledge of construction methods, codes, and best practices
• Valid driver’s license and reliable transportation
What We Offer:
• Competitive salary (based on experience)
• Performance-based bonuses
• Benefits negotiable
• Company vehicle
• Paid time off and holidays
• Opportunity to grow with a rapidly expanding company
Compensation: $100,000.00 per year
Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”
Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.
Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.
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Or apply here.
Staff members are treated like family
Salesmen are provided training and new leads on a daily basis
Installers are provided consistent, year-round work